Terms of Service
Last updated: December 11, 2025
Catherine New York manages this shop and website, including all related information, content, features, tools, products, and Services, to provide you, the customer, with a personalized shopping experience (the “Services”). Catherine New York is powered by Shopify so that we can provide the Services to you. This privacy policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our terms of service and this privacy policy, this privacy policy prevails with respect to the collection, processing, and disclosure of your personal information.
Please read this privacy policy carefully. By using and accessing the Services, you indicate that you have read this privacy policy and that you understand the collection, use, and disclosure of your data as described in this privacy policy.
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Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or another person, or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified so that you cannot be identified or reasonably linked to it. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:
Contact information including your name, address, billing address, shipping address, telephone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction information, payment method, payment confirmation, and other payment details.
Account information including your username, password, security questions, preferences, and settings.
Transaction details including the items you view, place in your cart, add to your wishlist or purchase, return, exchange, or cancel, and your past transactions.
Communications with us including information you include in your communications with us, for example when you send a customer support request.
Device data including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information about your interaction with the Services, including how and when you interact with or navigate through the Services.
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Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information to us;
Automatically through the Services, including from your device when you use our products or Services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.
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How We Use Your Personal Information
Depending on how you communicate with us or which of the Services you use, we may use personal information for the following purposes:
Providing, customizing, and improving the Services
We use your personal information to provide the Services to you, including to perform our agreement with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notices, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, organize shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience for you, such as recommending products related to your purchases. This may involve using your personal information to further tailor and improve the Services.
Marketing and advertising
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages via email, SMS, or postal mail, and to show you online advertisements for products or Services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activities on the Services.
Security and fraud prevention
We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or act on potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else.
Communicating with you
We use your personal information to provide customer support, respond to you, provide effective Services, and maintain our business relationship with you.
Legal reasons
We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or actual litigation or other legal proceedings, and enforce or investigate potential violations of our terms or policies.
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How We Disclose Personal Information
In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this privacy policy. These circumstances may include:
With Shopify, vendors, and other third parties who perform Services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping);
With business and marketing partners to provide marketing Services and advertising to you; for example, we use Shopify to support personalized advertising with third-party services based on your online activity across various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to ask us not to share information about you for targeted advertising and marketing on the basis of your online activities across different merchants and websites.
When you instruct us, request us, or otherwise give us permission to share certain information with third parties, such as shipping your products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce applicable terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
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Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than where you live, in order to provide and improve the Services.
Additionally, to help protect, grow, and improve our business, we use certain Shopify enhanced features that include data and information obtained from your interactions with our store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding its use of your personal information for these purposes. For more information about how Shopify uses your personal information and any rights you may have, visit the Shopify Privacy Policy for Customers. Depending on where you live, you can exercise certain rights relating to your personal information here: Shopify Privacy Policy Portal Link.
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Third-Party Websites and Links
The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or operated by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without limitation regarding its use by us or by a third party. Our inclusion of such links does not itself imply endorsement of the content on such platforms or of their owners or operators, except as stated in the Services.
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Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not actually aware that we “share” or “sell” personal information (as defined under applicable law) of individuals under 16 years old.
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Security and Retention of Your Information
Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information you send to us may not be secure during transmission. We recommend that you avoid using insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on several factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
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Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request as permitted by law.
Right of access/knowledge: You may have the right to request access to personal information we maintain about you.
Right to deletion: You may have the right to request that we delete personal information we maintain about you.
Right to correction: You may have the right to ask us to correct inaccurate personal information we maintain about you.
Right to portability: You may have the right to receive a copy of personal information we maintain about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Manage communication preferences: We may send you promotional emails, and you may opt out at any time using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, for example regarding your account or orders you have placed.
If you live in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations provided under local law, you may exercise the following rights in addition to the rights described above:
Right to object to and restrict processing: You may have the right to ask us to stop or restrict the processing of personal information for certain purposes.
Withdrawal of consent: When we rely on consent to process your personal information, you have the right to withdraw that consent. Withdrawing your consent does not affect the lawfulness of processing based on your consent before it was withdrawn.
You may exercise any of these rights where indicated in the Services or by contacting us using the contact information below. For more information about how Shopify uses your personal information and any rights you may have, including rights relating to data processed by Shopify, visit: https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may authorize an agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we require the agent to prove that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
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Complaints
If you have concerns about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us at the contact details below, or file a complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
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International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you live.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s standard contractual clauses, or equivalent contracts issued by the relevant UK authority where applicable, unless the data is transferred to a country determined to provide an adequate level of protection.
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Changes to This Privacy Policy
We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.
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Contact
If you have questions about our privacy practices or this privacy policy, or if you wish to exercise any of the rights available to you, please call or email us at info@catherine-newyork.com.
For the purposes of applicable data protection law, we are the data controller of your personal information.